FAQFrequently Asked Questions I have included below some of the most common questions I receive. For other questions please contact me. What do I need to do to demo a bike? What if I am under 18, can I still demo a bike? Do I need to bring my own helmet? Do I need to bring my own pedals to the demo? How long can I test ride the bike? Can I ride more than one bike ? Why isn't the demo tour coming to my town? Why do you not have all the sizes? Why is there a limited selection of models? How often do you do demos at each location?
QUESTION: What do I need to do to demo a bike? ANSWER: You will need to fill out a quick registration/Waiver form and provide me with a valid ID (driver's license) and Credit Card. (Your credit card will not be charged, unless of course you disappear or damage the product.)
QUESTION: What if I am under 18, can I still demo a bike? ANSWER: Yes! But you will need a parent to fill out your registration/waiver form.
QUESTION: Do I need cycling shoes? ANSWER: I recommend that you use the shoes that you typically ride in or most comfortable in.
QUESTION: Do I need to bring my own helmet? ANSWER: Yes, you must wear a helmet to ride the demo bikes and I do not supply them.
QUESTION: Do I need to bring my own pedals to the demo? ANSWER: The demo bikes are fitted with Shimano M324s (flat one side, SPD the other) so if you ride flats or Shimano SPDs theres no need to bring your own. If you have any other pedal then please bring them along.
QUESTION: How long can I test ride the bike? ANSWER: I generally request test rides of no more than thirty to forty minutes so everyone gets a chance to ride their desired model. This is flexible to some degree based on trail options, rider turnout and booking system implemented by the dealer.
QUESTION: Can I ride more than one bike ? ANSWER: Sure, as many as you want! I would love you to try all of our bikes and I will do our best to get you on whatever you want to ride. I appreciate your patience, sometimes the demos get busy.
QUESTION: Why isn't the demo tour coming to my town? ANSWER: Even though the demo program is bigger and better than ever, I still have many events I would like to be at but can't. I do my best to mix it up and change venues, but there are only so many weekends every year! QUESTION: Why do you not have all the sizes?
QUESTION: Why is there a limited selection of models? ANSWER: Although I would like to have a sampling of more bikes, there is only so much room on the van and trailer! I am trying to promote our newest products or high end products that demand a test ride. I also have more bikes than I can fit in the van and trailer so I may change out the bikes I am carrying depending on the event.
QUESTION: Do you sell these bikes? ANSWER: You can test ride the bikes but they aren't for sale at the demos. I am here to support your local Trek, Fisher and Bontrager dealers, so you can purchase any of these bikes/products at your local dealer. However, some of the bikes will be sold on the Ex-Demo Bikes page at the end of the season.
QUESTION: How often do you do demos at each location? ANSWER: Generally once each year, so if you are interested in test riding a bike put the demo date on your calendar so you don't miss the opportunity.
ANSWER: Trek UK headquarters is located in Milton Keynes, for more information please check our website at www.trekbike.co.uk
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